// http 5xx · server error

HTTP 504 Gateway Timeout

An upstream server didn't respond in time.

What HTTP 504 Gateway Timeout means

504 Gateway Timeout means a proxy or gateway didn't get a response from an upstream server in time. Like 502 it's about the upstream, but here the upstream was too slow rather than broken.

Which category is it?

504 is a 5xx code — Server error. 5xx means the server failed to fulfil an apparently valid request. It's the server's responsibility, not the caller's.

Common causes

  • An upstream service responding too slowly
  • A long-running query or request exceeding the timeout
  • Network issues between proxy and origin

How to fix it

  • Speed up or optimise the slow upstream operation
  • Raise the gateway timeout if the work is legitimately long
  • Check connectivity between the proxy and origin

Example 504 response

HTTP/1.1 504 Gateway Timeout
Content-Type: text/html

<h1>The upstream server took too long to respond</h1>

How to diagnose a 504

  1. Identify the layer returning 504: a CDN, load balancer, reverse proxy or API gateway. Its logs usually name the upstream and the timeout that fired.
  2. Time the same request directly against the origin, bypassing the proxy. If the origin is slow, the 504 is a symptom of slow work, not of the proxy.
  3. Find the slow operation: long database queries, slow third-party calls, or heavy report generation inside a normal request.
  4. Compare proxy timeout settings with the real duration of the work. Common defaults range from tens of seconds to a few minutes.

504 compared with similar codes

  • 502: 502 means the upstream answered with something invalid or the connection failed. 504 means the upstream did not answer in time.
  • 503: 503 means the service says it cannot handle the request. 504 happens at a gateway that was left waiting.
  • 408: 408 is the server waiting too long for the client's request. 504 is a gateway waiting too long for the server behind it.

504 Gateway Timeout: common questions

How do I fix a 504 Gateway Timeout?

Speed up the slow upstream operation, move long work to a background job, or raise the gateway timeout if the work is legitimately long. Also check for network problems between the proxy and origin.

Is a 504 temporary?

Often. A retry can succeed if the upstream was briefly overloaded, but repeated 504s on the same request point to work that exceeds the timeout.

Other server error (5xx) codes